what our guests think
Hi Elena and Steve Thank you for squeezing us in for a fabulous week of skiing!! We have had great fun and it is lovely to see the kids getting better and now zipping down! We are lovely the chalet and Freddie and Dan are sooo lovely! Very flexible and so tolerant with our noisy bunch! Food is great too and cakes.....mmmmmmm. It is great that they still have so much energy even so late in the season. Thank you so much! We love the skiing hospitality! Boo xxx
Hello Elena, I just wanted to drop you and the Skibug team a quick line to thank you for helping us have such a great week in the 3 Valleys. The Chalet was perfect for the 8 of us, spacious and well laid out, and the proximity to the piste was wonderful. The local ski shop provided excellent gear for those that needed it and the whole operation worked beautifully. Our transfers were trouble free both ways and Jamie drove sensibly and safely and was always on time. The hot tub and sauna were a real bonus for the tired legs. Jane is worthy of a special mention and looked after us exceptionally well all week. I really felt that she focused on making our stay as happy and comfortable as possible and nothing was too much trouble. . The food was excellent and the veggie option was put together with equal care. The wines were surprisingly good and it was lovely to try different ones – we soon established our favourites after considerable sampling……. I don’t think we have ever had a catered chalet holiday that offered better all-round value than the one we have just had with Skibug in Le Bettaix. There was no skimping – just good old fashioned chalet hosting at its very best. It is really nice to find a company that still recognises what make a good ski holiday and more importantly is able to deliver on its promises as you did. I will have no hesitation in recommending Skibug to others and we hope to be able to come back and see you again.
Hi Elena, Just to say a huge thank you to you and your team for a truly memorable ski holiday. We were really happy with the accommodation including the pull out mattress for Zoe, it worked out so well. As for Chris and his cooking, well what can I say. It was wonderful to be looked after so well , a real holiday for the '4 mums' in our group. His knowledge and skill were really appreciated. The four children in our group had a great time, especially the two on skis for the first time. I know the younger ones can be a bit challenging at dinner time but Chris wasn't phased by their strange eating habits. Once again thank you for an amazing week, even organising the weather!! Sue and family
We have just returned from a week at Chalet Sauterelle. We were a party of 10 adults, a toddler of nearly 3 and a baby of 8 months. The chalet is in a superb location between Val Claret ( 10 minutes stroll ) and La Lac ( 20 mins stroll )! Superb for happy hour before evening meal. Lorraine and Paul the chalet hosts were superb and very welcoming. The meals we're excellent and served superbly ! Lorraine made my grandson a lovely meal each evening and served it early which suited there bedtime ! The bus stop was 25 yards from the front door of the chalet and suited the skiing for either ski areas. I would recommend this chalet and give it top marks !!
We are a group of 10 friends who have stayed in catered ski chalets at most major Alpine resorts over the years and Chalet Luciole promised such exceptional value for money that I was worried there might be something wrong with the place! What we in fact discovered was a nicely-appointed, cosy chalet with two lovely hosts in Ellie & Simon. The bedrooms, while on the small side, were clean and comfortable. The open plan living room/dining room was a convivial space and afforded beautiful views across the valley. And the whole group agreed that the cooking was some of the best we'd encountered on a catered ski trip. The chalet is only a minute's walk to the piste and you can ski-in on the way home. For the price, it would be hard to find a better chalet experience. We'll be back!
Hi Elena Just wanted to thank you so much for providing us with such a great holiday. We loved it. It was such a great place and location and we were so lucky with the snow! I can’t thank you enough. Ben’s cooking was fabulous. He is very talented and kept us too well fed! I hope that the season is going great for you and it continues too. You clearly put a huge amount of effort into it and it shows. Hopefully we can return. We will be spreading the word about Skibug
Hi Elena I just wanted to say a big thank you from all of us for the last week in La Plagne 1800. We had an absolutely fantastic week's skiing and the accommodation was perfect. However, what stood out for us was the professionalism of Rich and Prim in everything that they did: from cooking absolutely outstanding food, which any 5* restaurant would be proud of, to thoughtful and witty cake decorating, to being just really nice guys. Please pass on our regards to them. I also want to thank you and Steve for sorting out the transfer early yesterday morning to Geneva, it really is appreciated. All in all, a wonderful week! Thanks
Chalet Luciole, March 2015, La Plagne
I just wanted to say a huge thank you for a fantastic stay up in La Plagne. The chalet and resort surpassed our expectations and the skiing was first class. We found Ellie and Simon to be great hosts, great food and such a great location to pop on skis first thing in the morning. All the best with the rest of the season, and your emerging summer business plans.
Chalet Chenille, Dec 2014, Les Menuires
Dear Elena and Steve, Thank you for facilitating such a fabulous skiing experience for us. The chalet, staff and resort were all very high quality. In particular I would recommend ski hire 'Rental Republic' and the massage lady Jade!
Chalet Luciole, March 2015, La Plagne
Hi Elena, I just wanted to send a quick note to thank you and all the Skibug staff we encountered for giving us a great holiday. In particular, Simon and Ellie were once again outstanding hosts.
Chalet Sauterelle, Feb 2015, Tignes
Hi Elena, Thank you for another fabulous holiday. We loved the chalet in Tignes...Paul & Lorraine were absolutely fantastic hosts...they really couldn´t have been more friendly & helpful. The chalet was spotless, warm & cosy & the food was incredible. Lorraine´s cakes are just gorgeous! We will be back next year...having now had 2 great holidays with you, we wouldn´t even consider using anyone other than Skibug.
Chalet Nichoir, Feb 2015, La Plagne
Hi Elena, I just wanted to say thanks very much to all at SkiBug who once again looked after us so well in La Plagne last week. We keep coming back because you make it so easy & enjoyable for us to return. You run a great business with the focus always on delivering excellent customer service. In terms of our specific experience in Chalet Nichoir, the host was great and an amazing chef. All staff were excellent company during the week. We are already thinking forward to 2016 and maybe a return to Tignes.
Chalet Dionee, Feb 2014
Hi Elena Just wanted to say we had a great time at Chalet Dionee last week. Please pass on our thanks to Chris, he was a fantastic host, helpful with arrangements for lessons etc, but his cooking was the highlight, I have never eaten so well! Thanks also to the guys for the swift airport transfers Chalet Dionee, Jan 2014 Good afternoon elena, I hope you are keeping well. Please may I start by saying thank you for a wonderful week away last week. It was great to be back in La Plagne, to discover new stuff, to see yourself and Steve and learn a little more about your new project in the three valleys. The week sped by but was enjoyable from start to finish. Chris´s fluency in chalet management would appear to have reached jedi level. He was great social glue between the six guests and his offers from the kitchen were awesome. The duck, the spinach velouté, the saltimbocca and the uova al purgatoria were stand out successes, as were the visionary cheese choices Thanks also to ben for a little bit of running around to rustle up some champagne for a birthday treat for claire
Chalet La Sauterelle, Jan 2014, Timmy Tours
Hi Elena, Just a quick note of thanks. Back to reality now – rainy old England and work. Not sure I like it! But…can I just thank all at Ski Bug for our fantastic holiday last week at Chalet la Sauterelle in Tignes. The chalet is fantastic, in a wonderful location in the middle of the Tignes valley, with easy access to the slopes, shops and après. But, as always, it was the service from all the Ski Bug team that really made the holiday. Benny is a great host – always there when you need him. Roisin is a wonderful chef. We were all spoilt rotten with her starters, main courses, desserts and cakes. Both were great company, an excellent team and a pleasure to spend time with. Pete and Jamie, our drivers, were also perfect at providing smooth transfers to and from the resort. All four are a credit to Ski Bug and themselves. They are also a credit to Steve and yourself, and the way you run the company. Thanks again, give our best to all the team – especially Benny & Roisin – and we will see you again, I hope, in 2015
Chalet Dionee, Feb 2013, Marsden party
Elena, Once again many thanks to all at Skibug for another great week last week. Chris was a fantastic host and made us all incredibly welcome from start to finish. We really enjoyed his company around the dinner table and in his words the whole week was a giggle, it was as if we had another friend in the chalet rather than a host, adding to the whole experience. Each year we think of trying somewhere new, but every year Skibug delivers a memorable holiday.
Chalet Dionee, Jan 2014, La Plagne
Please may I start by saying thank you for a wonderful week. It was great to be back in La Plagne, to discover new stuff, to see yourself and Steve and learn a little more about your new project in the three valleys. The week sped by but was hugely enjoyable from start to finish. Chris´s chalet management would appear to have reached jedi level. He was great social glue between the guests and his offers from the kitchen were awesome. The duck, the spinach velouté, the saltimbocca and the uova al purgatoria were stand out successes, as were the visionary cheese choices. Thanks also to Ben for a little bit of running around to rustle up some champagne for a birthday treat.
Chalet Sauterelle, March 2014, Tignes
Hi Skibug, just want to thank you and ask how and where you get your people, everything was perfect. We had a wonderful time and look forward to next year, my advice is to keep doing what you do. Once again, thanks for everything - see you next year.